Recruitment for the Volunteer Programme has now closed in Auckland, Wellington, Hamilton, Rotorua, Tauranga and Christchurch. However, we are still recruiting a limited number of people in other regions. Role offers are currently being distributed and will continue through until May 2011.

To ensure a smooth process, please review the list below before you begin your volunteer registration.

• Step 1: Read the info on this website and ensure you are eligible to apply (see criteria below).
• Step 2: Select up to three positions you are interested in from the list of Available Positions
• Step 3: Click on the "Register now" button below and create
  an account
• Step 4: Login as an existing user and complete both registration pages (Personal Details and Additional Information)
• Step 5: Check the confirmation email has been sent to the address you provided
• Step 6: Check your email account regularly for communication from RNZ 2011

If you need some help with the registration process, please see our step by step guidelines.

For further assistance, please call our Help Desk on 0800 RWC VOL (0800 792 865) from 9am to 5pm (NZ time).

Need more information? Please visit our Frequently Asked Questions section.

CRITERIA

1. We are looking for volunteers who are available before, during and possibly after RWC 2011. We encourage everyone to apply, but the more time and flexibility you have, the more opportunities there may be for you to get involved.
2. We are looking for volunteers who have excellent people skills and are focused on providing customer service to a high standard. We will expect our volunteers to be prepared to go the extra mile in order to deliver the best experience possible for all RWC 2011 participants and fans. As such, you will need to be friendly and helpful, committed, enthusiastic and passionate, and prepared to work hard. We also want you to have fun while you are working so a good sense of humour will be important. You will need to be cooperative and work well with the rest of the RWC 2011 team.
3. Most positions will be locally based, in any event you will be responsible for your own accommodation.
4. Volunteers must commit to working a minimum number of shifts over the duration of the Tournament. Shifts will vary between 4 and 10 hours per shift.
5. You are required to be at least 17 years old at the time of registration (unless indicated otherwise) as most shortlisted applicants will be required to complete a police check for security purposes and police checks are only available for people aged 17 and over.
6. We will be using electronic communication (volunteer website and email) to provide important information. You will need your own email address and internet access to receive this information. If you don't have an email address or internet access, please visit our Frequently Asked Questions for suggestions.